Contacting a Patient

If you come to visit a patient, please see our maps for directions. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
200 Veterans Avenue
Beckley, WV 25801

For the location of an inpatient or their phone number, dial the Medical Center at (304) 255-2121 (or 1-877-902-5142), Extension 4264.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

• Within VAMC Beckley area: (304) 255-2121
• Outside of VAMC Beckley calling area:
  Toll-free 1-877-902-5142
• If you are sick and wish to speak to a nurse, press 6.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page.  Whether mailing or bringing your application, please include the following items:

• A copy of both sides of your current insurance card (including Medicare or Medicaid)
• A copy of your DD214, Armed Forces Report of Transfer or Discharge
• (Purple Heart recipients only) A copy of your award letter if "Purple Heart" is not noted on your DD214

To speak with someone in our eligibility office, please call (304) 255-2121 (or 1-877-902-5142), Extension 4264.

Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our Patient Advocate by dialing VAMC Beckley at (304) 255-2121 (or 1-877-902-5142), Extension 4239. 

Compensation and Pension

To speak with someone in Compensation and Pension, call the medical center at (304) 255-2121 (or 1-877-902-5142), Extension 4241.

News Media

Members of the news media should contact our Public Affairs Officer at (304) 255-2121, Extension 4162.

OIF/OEF Information
Returning service members may contact the OIF/OEF Point of Contact at (304) 255-2121, Extension 4233.

Facility Web Manager

To report problems with this website, please contact the Facility Web Manager.